Frequently Asked Questions

We offer a comprehensive range of services including domestic relocation, international moving, office/corporate shifting, car carriers service, warehousing & storage services, and fine arts & sculptures relocation. Our services cover packing, loading, transportation, unloading, and unpacking.

You can book our services by filling out the booking form on our website, calling our 24/7 helpline at 09896695001, or visiting our nearest branch office. Our team will schedule a pre-move survey and provide you with a detailed quotation.

We recommend scheduling your move at least 7-10 days in advance for local moves and 15-20 days for domestic or international moves. This allows us to plan effectively and ensures availability of our team and vehicles.

Yes, we provide all necessary packing materials including corrugated sheets, bubble wrap, foam sheets, specialized boxes for fragile items, and our signature 'Perfect Box' for maximum protection. We use only high-quality, eco-friendly materials.

Domestic Relocation involves moving your personal belongings, including furniture, appliances, and other household items, from one location to another within the country. It requires careful planning, packing, and transportation.

The cost depends on factors such as the distance, volume of goods, type of items, and additional services like packing and unpacking. Contact Agarwal Movers and Packers Chhote Bhaiya for a free estimate.

Fragile items are packed using bubble wrap, foam, and additional cushioning to protect them during transportation. We take extra care with glassware, electronics, and delicate furniture.

We expect at least 3 days prior notice for making survey of your goods, since we work methodically through proper planning and dedicated specialized team of workers who may, at times, due to heavy load of work are engaged on other assignments.

We respect the sentiments and religious importance attached to Pooja material in Indian families. We give top most priority to such articles and pack them as article No. 1. The mandir is always packed in suitably developed and adequately protected well designed Mandir boxes & blocks. The mandir is delivered as a first article under strict supervision of our supervisor and our handling staff wears clean clothes and gloves to maintain its sanctity.

We have an online tracking platform on our website from where you can track the status of your consignment anytime. By entering your consignment details, you will get the information about its current location. Also, there is an option where you can enter your mobile number to get live updates.

We have specialized boxes to store items like keys, nut-bolts, etc and each box is specifically marked and labelled. The boxes containing these items are delivered first on reaching at their destination site. We do our best to avoid any human error.

International Moving involves relocating your personal belongings from one country to another. It requires careful planning, packing, customs clearance, and transportation across borders.

The cost depends on factors such as the destination country, volume of goods, shipping method (air or sea), and additional services. Contact us for a detailed quotation.

Yes, our experienced team handles all customs documentation and clearance procedures on your behalf. We ensure compliance with international regulations and smooth entry of your belongings.

We offer both sea freight and air cargo shipping options. Sea freight is economical for larger volumes, while air cargo is faster for urgent or smaller shipments.

Yes, we have an online tracking platform where you can track your consignment status anytime. You can also receive live updates via SMS on your registered mobile number.

We recommend at least 7-10 days prior notice for international relocation surveys to allow adequate time for planning, documentation, and customs preparations.

Yes, we offer reliable and secure car transportation services across India. We use specialized car carriers and ensure your vehicle reaches its destination in pristine condition.

Your car is loaded onto specialized car carriers with proper securing mechanisms. We use wheel locks, safety belts, and protective coverings to prevent any damage during transit.

We recommend removing all personal items from the car before transportation. However, light items in the trunk may be allowed with prior discussion. Heavy or valuable items should be transported separately.

The duration depends on the distance and route. Typically, it takes 3-7 days for domestic transportation. We provide estimated delivery timelines when you book.

Yes, we offer comprehensive transit insurance coverage for complete peace of mind during relocation. This protects your valuables against any unforeseen circumstances during transit.

Our insurance covers damage or loss of goods during packing, loading, transportation, unloading, and unpacking. Specific terms and coverage limits are detailed in the insurance policy provided at booking.

In the rare event of damage, notify us immediately upon delivery. Our team will assess the damage, document it, and initiate the claims process. We strive for immediate settlement of valid claims.

Insurance is optional but highly recommended, especially for long-distance and international moves. The small premium provides significant protection for your valuable belongings.

You can track your consignment through our online tracking platform on the website. Simply enter your consignment number to get real-time updates on the current location and status of your shipment.

Yes, you can enter your mobile number on our tracking page to receive live SMS updates about your consignment's location at any time of the day.

We provide 24/7 customer support. You can call our helpline at 09896695001, email us at sales@agarwalpackers.limited, or contact your dedicated move coordinator assigned at booking.

In case of unexpected delays, our team will proactively contact you with updates. You can also reach our support team for real-time information about your shipment status.